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FOR TEACHERS ➔

INTRANET ➔

Guide to Using the College’s ONLINE Platforms

To store the information and databases required for college work, and to support internal communication, we primarily use online solutions.

The College provides the technical infrastructure for operating these systems; however, staff members and students are expected to have a basic level of user competence.

This page outlines the responsibilities involved and offers guidance on what steps each person can take to resolve technical difficulties as efficiently as possible. Topics include:

What the College is responsible for, and what falls outside its support

  • The College is responsible for operating the central website at https://bcdc.hu/ and for granting the access rights required for work on the INTRANET platforms.
  • The College is responsible for operating the technical website at https://blended.bcdc.hu/ and for providing the access rights necessary for work.
  • The College is responsible for providing *.bcdc.hu email accounts for staff members and students. Communication is supported through the https://webmail.bcdc.hu/ interface.
  • The College is responsible for ensuring internet access at all work locations operated by the institution.
  • The College is responsible for providing technical support in resolving issues related to the online platforms:
  • The College is responsible for maintaining contact with partner institutions in order to resolve network-related problems that occur outside the College’s own systems.

  • To complete college-related tasks, you will need a device with an adequately sized screen (at least a tablet) and a keyboard. E‑learning assignments and the educational knowledge‑base materials are not provided in mobile‑phone view. If necessary, the College can provide suitable devices at its facilities for completing your work.
  • In the case of storage‑space errors, we will notify the service provider, but we are not able to resolve the technical issue ourselves.
  • We do not have access to passwords that users have changed. This means we cannot retrieve your intranet or email password. We can, however, issue a new one.
  • Due to the wide variety of electronic devices, we cannot offer support if you wish to integrate your *.bcdc.hu email account into your own email client or mobile application. This setup is the responsibility of the user. The required settings are:
    • Incoming server: mail.bcdc.hu
    • IMAP Port: 993 POP3 Port: 995
    • Outgoing server: mail.bcdc.hu
    • SMTP Port: 465
    • IMAP, POP3 és SMTP require authentication.
  • For partner institutions and off‑campus locations, we cannot guarantee secure internet access. (Such locations include, for example: Művésztelep, FNC, Artus, Fáklya…)

Using College email accounts

  • Use your *.bcdc.hu email address for all official College communication. The only exception is when you need to report a problem with your official address.
  • Check your inbox regularly, and reply without delay when a response is required.
  • Information sent in an official email is considered delivered even if you do not read it, unless the issue is caused by an error on the College’s side.

  • Do not use your personal email address (*.gmail, *.hotmail, or any other) for official correspondence, and do not send official messages to teachers, staff members, or fellow students at their private addresses, even if you know them.
  • The College cannot accept messages from personal email accounts as official documents. (Non‑official communication is not regulated by the College; it is up to the parties involved.)

Email Troubleshooting

  • Store your account password in a secure place so you can access it if you forget it, if password‑saving does not work on your device, or if you switch to a new device.
  • If you use your own email client or mobile app and your email does not work there, please check the following before asking the College for help:
    • Make sure the basic conditions for operation are in place, such as internet access, signal strength, Wi‑Fi connection, and airplane mode being turned off.
    • Try logging in from another device or with a different browser.
    • Try logging in through https://webmail.bcdc.hu/. If you can access your email there, the issue is most likely not on the College’s side.
  • If you request assistance, send a screenshot of the error so we can begin troubleshooting.
  • Keep your browser and your device updated.
  • Always log in to each platform with the username and password assigned to that specific platform.
  • Use an email program or application that you can operate confidently.

  • If you receive an error message on https://webmail.bcdc.hu/ stating that your username or password is invalid, do not continue attempting to log in with the rejected credentials, as the system may block your IP address. 

You can check whether your IP address has been blocked.

  • Open this page: https://tarhely.eu/ip/
  • If the site tells you that the hosting service has blocked your address, switching airplane mode on and off on your phone or tablet may solve the issue, because your provider will assign a new IP address.
  • If this still does not resolve the problem, take a screenshot and send it to the following address: tibor.lakatos@bcdc.hu
  • The screenshot must include the IP address!
  • Do not delay asking for help. If you cannot log in and you have tried all available options, contact us immediately.
  • Do not send an email that only says your email is not working. We cannot begin troubleshooting from that information alone. Send a screenshot of the error.

Handling login errors on the intranet

  • If you cannot log in to the intranet, please check the following before asking the College for assistance:
    • Make sure the basic conditions for operation are in place, such as internet access, signal strength, Wi‑Fi connection, and airplane mode being turned off.
    • Clear your browsing history and check whether you can access the public website. If you can, the site is most likely functioning properly.
    • Try logging in from another device or with a different browser.
    • Check whether others can access the intranet. If they can, the intranet is functioning.
  • If you request help, send a screenshot of the error so we can begin troubleshooting.
  • Keep your browser and your device updated.

  • If you receive an error message when logging in to the intranet stating that your username or password is invalid, do not continue attempting to log in with the rejected credentials, as the system may block your IP address. (See the solution in the Email Troubleshooting section.)
  • Do not attempt to access intranet sections for which you do not have permission. For example, if you are not a teacher, you may not enter the FOR TEACHERS section. These pages will ask for your username and password again. Do not continue trying, as the system may block your IP address. See above.
  • Do not delay asking for help. If you cannot log in and you have tried all available options, contact us immediately.
  • Do not send a message that only states the website is not working. We cannot begin troubleshooting from that information alone.
  • Do not try to log in with a username and password that belong to a different platform. For example, your email and intranet login details may not be the same.

College-related tasks vs. technical problems

  • Submit all College assignments in the format and on the platform your teacher has designated.
    • If you are required to send your work by email, make sure you use the correct address.
    • If your teacher asks you to submit your work through a form, ensure that you can be identified and use your full name when submitting. For Google Forms, you may use your own Gmail profile address.
    • For assignments that must be submitted in a specific file format, you may use any software that can produce the required format. To avoid disadvantaging anyone, the College only requests formats that can be created with freely available software.
  • If you encounter technical difficulties before the submission deadline, you may request a reasonable extension. Extensions may last only until the end of the semester and are valid only under the conditions approved by your teacher.

  • Submissions that arrive through the wrong platform will be considered invalid. For example, if you send an email instead of using the required form.
  • The College does not accept alternative formats in place of those it has specified. For example, we do not accept *.odt files instead of *.doc or *.docx.
  • Technical difficulties do not exempt you from submitting your work correctly and on time. If you report a technical issue in time, the College will begin addressing the problem, but it does not take responsibility for errors or malfunctions on the user’s side, such as home intranet issues or problems with personal devices.
  • You may request an extension only before the submission deadline. After the deadline, the teacher’s extension policy applies even if the technical problem can be proven. For example, in blended training, one grade may be deducted for up to one week of delay, and a failing grade may be assigned beyond that.

Budapest Cirkuszművészeti és Kortárstánc Főiskola

+36 70 953 0516

office@bcdc.hu

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INTRANET ➔

FOR TEACHERS ➔